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How do I ship my Precious Metals?
Sending in your Precious Metals for cash is fast and easy. Simply fill out the "Get Started" form on the right to receive your free Gold Mailer pack. Once you receive your Gold Mailer pack, place your precious metals inside of the prepaid envelope, fill out a brief description of the items on the provided slip and drop it off in your home mailbox or at any local mailing drop box. Yes, Shipping is Free!
Is the Gold Mailer pack free?
Yes, it is absolutely free with our prepaid envelope. It is also insured up to $100 for free. And there are no obligations once you receive your Gold Mailer pack.
Can I use my own package?
Yes! If you choose to mail your own package, this could actually help speed up the process, since you would not have to wait to receive the free mailing pack. Please note that if you chose to mail your own package, shipping charges will not be covered by scrapgoldbrokers.com. For more information or questions concerning shipment, please email us at info@scrapgoldbrokers.com
Is the Gold Mailer pack safe? What if it gets lost?
Yes, the Gold Mailer pack is safe! Every Gold Mailer pack is insured up to $100 while traveling via the U.S. Mail. If you feel that your precious metals are worth more than $100, we recommend that you either take your Gold Mailer pack to your local post office and add more insurance to your pack, at your cost, or send for more than one free mailer pack if you have multiple items that exceed $100.
What if I'm not ready to send my Precious Metals now?
There is no obligation once you receive your Gold Mailer pack. Hold on to the pack for as long as you need and then send the precious metals when you are ready. The prepaid envelope is good for as long as you need it.
How do I know that you received my package?
You can always track the progress of your package and payment through our website. Simply type in your customer number in the "Track the Progress of Your Gold Pack" box located on Scrap Gold Brokers main page, and see the progress of your package and payment.
Where do I find my Customer number?
Once you request your free Gold Mailer Pack, we will send you an email containing your customer number. You will also receive a copy of the same customer number within the Gold Mailer Pack that you receive.
How long does the process take?
The process can take as little as seven days; three to four days for us to receive your pack, and three to four days for you to receive the check.
Choosing the Direct Deposit option could also help speed up the process, since you would not have to wait for the check to come to you in the mail. This option allows you to have the cash directly put into your bank account at the cost of $2.95 per mailer pack, which will be deducted from the total determined cash value of your precious metals.
How can I check on the status of my Precious Metals?
On the main page of Scrap Gold Broker.com, you can log in under the "Track the Progress of Your Gold Pack", by just typing in your customer number and clicking "go". This will allow you to see the progress of your package and payment.
Where do I find my customer number?
Your customer number will be sent to you in the free Mailer pack that you receive. Another copy of your customer number will also be given to you in an email that you will receive after you request your free mailer pack by filling out the form on the right.
If I lost my customer number how can I find out what it is?
If you have lost your customer number or if you have any other questions we can assist you with, please Email us at info@scrapgoldbrokers.com or call us toll free at 1-888-9GOLD84
How do you calculate the value of my Precious Metals?
State of the art technology is used to first determine the precise quality/purity (karat) and weight of the gold, silver or platinum. We then use the daily spot price of gold to calculate the value of your precious metals. Since we use state of the art technology, along with the most current up-to-date daily price of gold, you can rest assured that you are getting the most cash for you precious metals.
How will I be paid?
Once we have processed your precious metals, and determined their value, we will immediately send you out a check in the mail at no cost to you. There is also the FATS CASH option. This option allows you to have the cash directly put into your bank account at the cost of $2.95 per mailer pack, which will be deducted from the total determined cash value of your precious metals.
What if I am not happy with the payment that I receive?
If for any reason you are unsatisfied with your offer, simply reply to the offer email within 24 hours and we will return your items to you at no cost.
What can I send in?
In addition to your scrap gold, we also accept silver and platinum. We will accept jewelry (including: chains, necklaces, lockets and pendants, watches, earrings, bracelets, charms, rings) gold/silver coins, dental fillings or anything containing these precious metals. It doesn't even matter if your items are cracked, broken, or mismatched!
Please note that we are not purchasing diamonds/gemstones at this time, and that the weight of these items will not be accounted for in determining the cash value of your precious metals. If you wish to keep these, we recommend you remove the stones from your items before sending them in.
Should I do anything to my gold before I send it in?
No, you do not need to do anything to your precious metals before sending them in to us.
How much can I send in?
There is no amount too little or limitation as to how much precious metal you can send in. We will accept any quantity.
Do I need to weigh my gold before I send it?
No, you do not have to weigh your items before mailing them to us. Our state of the art technology will give an accurate and precise weight of the precious metal content of your items.
Do you buy diamonds/gemstones?
We are not purchasing diamonds/gemstones at this time. The weight of these items will not be accounted for in determining the cash value of your precious metals. If you wish to keep these items, we recommend you remove the stones from your precious metals before sending them in.
How can I tell if my items contain Precious Metals?
One simple way to help you determine whether or not your items contain precious metals is to do a magnet test. Gold, silver, and platinum are not magnetic. Also, look for markings on your items. For example: 12K or 14K. However, just because the item does not contain markings does not necessarily mean that it does not contain precious metal.
Why should I sell today?
Currently, gold prices are at an all time high. There has never been a better time to get the most cash possible for your unwanted scrap gold and precious metal items. There is no telling how long this will last.
How do you test my Precious Metals?
For quality care assurance, your items are carefully opened and tested for precious metal content, and then kept safe and secure all using digital video surveillance. State of the art technology is used to determine the precise quality/purity (karat) and weight of the gold, silver or platinum. We then use the current spot price of gold to calculate the value of your precious metals.
How do I know I can trust ScrapGoldBrokers.com?
Using ScrapGoldBroker.com to get the cash you need for your unwanted scrap gold is safe and secure. We insure every mailer pack that we send out, and once your items arrive to us, every step of the process is digitally recorded. Your items are then kept and stored safely until you receive your money. And if for any reason you are not satisfied with your settlement offer, we will return your items to you at no cost.
What is your guarantee?
We give you our 100% Satisfaction Guarantee. If you are unsatisfied with your offer amount for any reason, simply reply to the offer email within 24 hours. Once we receive your reply we will ship items back to you at no cost.
